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January in the Garden

January in the Garden

We are at the last day of the first month of this new year and I am happy that I have been able to pot about the garden for a couple of days this month. So far this winter seems...

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January in the Garden

Self Care: Caring For One's Self

Self Care: Caring For One's Self

This is the first time in my life I have given myself permission to not quickly resolve or solve any emotions that cannot be simply labeled as happy or good. This is the first time I am allowing myself to...

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Self Care: Caring For One's Self

The Unbearable Being of Lightness

The Unbearable Being of Lightness

Many, many moons ago, while living in Budapest and just entering the decade of my 20s, I read Milan Kundera's "Unbearable Lightness of Being" and some years later saw the 1988 film with Daniel Day Lewis. I honestly do not...

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The Unbearable Being of Lightness

The Times They Are A Changing

The Times They Are A Changing

Hello dear doves. I haven't written in quite some time, actually since right before we moved out of our old office and now into our new home in Milwaukie, Oregon. How time has flown. In small odd ways I feel like a different...

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The Times They Are A Changing

Taking Heed of Kind Words

Taking Heed of Kind Words

By this time next week, we will be all moved into our new office. Well, minus myself as I will be bleary eyed, jet lagged and happy having just arrived in Dublin, Ireland. The rest of my team will be...

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Taking Heed of Kind Words

The Joys of Sharing One's Garden

The Joys of Sharing One's Garden

This past weekend I hosted my first ever Harvest Moon dinner/seed sharing party, a celebration of friendship, food, and flowers on the day of the harvest moon, the fullest moon before the autumn equinox. The table was laden with dishes...

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The Joys of Sharing One's Garden

Farewell Poland, (+48)541161092!

Farewell Poland, (+48)541161092!

I thought when writing and sharing this news I would feel sadness, but I don't. Instead I feel a sense of relief and a weight lift off of my shoulders. In Winter 2019, full of hope and happy anticipation we...

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Farewell Poland, (+48)541161092!

On Tending & Maintaining A Garden

On Tending & Maintaining A Garden

I haven't been home much the past month or so because there are seasons when you're running a small business that you just get very, very busy. This is that season for me, or rather the start. It also happens...

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On Tending & Maintaining A Garden

August Memories with Atèlëtte

August Memories with Atèlëtte

T he two new additions to our in house label, Atèlëtte, is an ode to beloved vintage garments in my vintage archives collection. The inspiration for the Elanor top was taken from a vintage 1970s dress I had in the shop once...

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August Memories with Atèlëtte

A Renewal of Sorts

A Renewal of Sorts

In the past week or so I have felt a renewed warmth towards wanting to create again for juanitaguzmannoticias. In truth I have replicated my own creations over the past couple of years because it was what "performed well" on...

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A Renewal of Sorts

Photo Diary: April in My Garden

Photo Diary: April in My Garden

This has been the wettest, coldest, dreariest Spring season I have ever experienced since moving to the Pacific Northwest back in 2014 so everything in the garden is coming up much later and is delayed. But I suppose that is...

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Photo Diary: April in My Garden

Making Time for the "Nothing Things"

Making Time for the "Nothing Things"

Lately life has been a bubbling stream of busyness and I have been finding myself needing a bit more space and always reaching and searching for more time in the day so I can make an attempt to do "nothing...

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Making Time for the "Nothing Things"

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"Go confidently in the direction of your dreams. Live the life you have always imagined." - Henry David Thoreau

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What's New

At juanitaguzmannoticias we curate timeless and feminine vintage inspired clothing from many independent brands and makers therefore sizing can vary from each maker. To help make your shopping experience easier at juanitaguzmannoticias, we provide measurements of every size available. 

Common Measurements We Take

  • Length: Measured from top of garment to hem
  • Waist: Measured across waistline then doubled
  • Chest: Measured armpit to armpit, in some cases doubled. For sweaters and loose fitting knits we will put "across chest (relaxed)"
  • Bodice (Dresses): Measured from top of garment to waist seam
  • Shoulders: Shoulder seam to shoulder seam
  • Sleeves: Shoulder seam to hem of sleeve
  • Hips: Measured approx 7" down from natural waistline, measured across, then doubled

How We Measure

Our garments are measured laid flat and relaxed and we may make recommendations for sizing with notes like "best for" or "best up to". We recommend comparing these measurements to a garment you already own. To do this, lay your garment on a flat surface and measure your garment with a clothing tape measure and take the necessary measurements. 

On occasion we may recommend to size up or size down on certain garments. Remember, just because you are one size in one store or brand does not mean you will be the same size across the board. Pay close attention to the measurements given. 

DOMESTIC RETURNS (U.S)

We offer easy returns for items in new, unworn, unaltered, unwashed condition within 7 calendar days of the delivery date of your order. You will have the following options for your return:

A) Return your product(s) for store credit. Receive the full cost of the product(s) as store credit for future use minus pre-paid return shipping label fee.
B) Return your products(s) for a refund to original payment method minus a 10% processing fee and pre-paid return shipping label fee.

Once you have decided, a prepaid shipping label will be issued (for domestic returns).

PLEASE NOTE: returns must be postmarked within 7 days of return request approval, otherwise a late fee may apply.

INTERNATIONAL RETURNS

International returns are processed the same as domestic returns but please note that all return shipping fees are the responsibility of the buyer. We are not able to provide a prepaid return shipping label as our carrier is the USPS and is not available outside of the United States. 

STORE CREDIT & REFUNDS

Once we receive and process your return (please allow 4-6 business days for us to process), we will issue you your store credit / refund.

Store credit never expires and is connected to your juanitaguzmannoticias customer account, however please note that codes are automatically disabled a year after creation. If your code is disabled, please contact [email protected] and we will manually reactivate it (minus a reactivation fee).

If you make multiple returns, your store credit will always be applied to your account and act as a "store credit bank." If you have available store credit in your account, it will automatically apply to your shopping cart but you can choose to not use it at checkout if you want to "save up" your store credit.

Unfortunately, you cannot use your store credit code and a promotional discount code at the same time. This is a Shopify website policy that we do not have a work around for.

Refunds will be issued to the original payment method(s) used at checkout. Please note that if you used a combination of payment methods (e.g. credit card and store credit) the refund will be issued to each method respectively. 

RETURN FEES

Returns that used store credit as payment are subject to a 10% processing fee on the new store credit issued. Refund returns are also subject to this 10% processing fee. This helps our small business recover some of the fees that we incur for the initial return and the second return using the store credit.

Returns postmarked past 7 calendar days after the return request is approved are subject to a 10% late fee.

FEE TRANSPARENCY

When we make a sale, Shopify, Paypal, Amazon, Google Pay, & Shopay charge us fees for the sale (anywhere from 2.6% to 6%) plus an additional flat charge for each sale (usually (.30-.40). We are also charged conversion fees (up to 2%) and a tax processing fee (up to 2%). If you use Paypal/Amazon/Google to checkout, the fees stack as Shopify will charge a fee basically for us using their platform, and whatever payment option you choose, charges us a payment processing fee. 

Last year our customers requested we offer refunds instead of just store credit (prior to September 2022, we did not offer refunds) since as a small business, we were already eating so much in fees (in 2022 our processing fees just in Shopify alone was over 60K), so we polled our customers on Instagram if a 10% processing fee would be fair to help alleviate some of the costs for us and our customers voted that it would be fair. There are no fees with returns for store credit.

FINAL SALE

Products purchased during a storewide sale, noted as final sale in the product description, or purchased in our Sale section or As-Is Charity Sale are all considered Final Sale and are not eligible for a return. 

ITEMS THAT CANNOT BE RETURNED

All accessories (bags, belts, jewelry, socks, etc - the exception is shoes), intimates (garments in our "Intimates" department such as bralettes, robes, sleepwear, etc), bodysuits, leotards, apothecary, sundries, and consumable items that expire cannot be returned.

Shoes are returnable for store credit only. Please be mindful of trying on shoes in a carpeted area. Shoes returned showing signs of wear will incur a 25% restock fee.

DEFECTIVE ITEMS

We carefully inspect each product before we sell it in our shop to ensure quality. In the off chance you receive a damaged/defective item, we ask you provide photos in our return portal.

Normal wear and tear is considered "damage" and not defective, including but not limited to trying on garments that are too small therefore damaging/straining garment seams, stains from makeup, and torn seams/rips from trying on will not be accepted as they cannot be resold. Our garments go through a rigorous inspection when we receive them from our vendors (we check every single piece for flaws!)

Items that are sent back to us in damaged condition or have clearly been worn are subject to a minimum 50% restock fee and will be at our sole discretion.

ORDER CANCELLATION

We do not accept order cancellations so please shop responsibly. In certain special cases (if accidentally purchased the wrong size) we can swap out a size for you or color if you notify us before your order is fulfilled and if we have stock on hand. 

UNAPPROVED RETURNS

When your return is approved, we issue a pre-paid shipping label for the item(s) to be returned (for domestic returns). Your shipping label is calculated only for the weight of your item(s) being returned. If you attempt to return additional items from another order using the issued shipping label, there is a very high possibility your package will get rejected by USPS and rerouted back to you. In this case you will be unable to request the return again and the sale is then considered final.

GIFT CARDS

Gift cards cannot be cancelled or refunded for cash.

If you are having any issues using our return portal, please contact us at [email protected]

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